At Dope Hyena, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit or make a purchase from our website.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal details (name, email address, phone number)
  • Shipping and billing address
  • Payment information (processed securely via third-party providers)
  • Order history and purchase details
  • Device information (IP address, browser type, cookies)

2. How We Use Your Information

We use your information to:

  • Process and deliver your orders
  • Communicate with you about your purchase
  • Improve our website and user experience
  • Prevent fraudulent transactions
  • Send updates, promotions, or offers (only if you opt-in)

3. Payment Security

We do not store your payment details. All transactions are processed through secure and trusted payment gateways with encryption to ensure your data is protected.

4. Cookies & Tracking Technologies

Our website uses cookies to:

  • Enhance your browsing experience
  • Understand user behavior and preferences
  • Improve website performance

You can choose to disable cookies through your browser settings.

5. Sharing Your Information

We do not sell or trade your personal information. However, we may share it with:

  • Shipping partners to deliver your orders
  • Payment processors to complete transactions
  • Service providers who help operate our website

All third parties are required to keep your information secure.

6. Data Protection

We implement appropriate security measures to protect your personal data from unauthorized access, misuse, or disclosure.

7. Your Rights

You have the right to:

  • Access the personal data we hold about you
  • Request corrections or updates
  • Ask us to delete your data (where applicable)

To make any request, please contact us using the details below.

8. Third-Party Links

Our website may contain links to external websites. We are not responsible for the privacy practices of those sites.

9. Changes to This Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated revision date.

10. Contact Us

If you have any questions about this Privacy Policy, you can contact us at:

Email: support@dopehyena.com